FAQ

Your questions, answered.

How do I know if I have mold?+

Common signs include a musty smell, visible black or green spots on walls or ceilings, water stains, peeling paint, or unexplained allergy symptoms. A professional inspection is the only way to confirm.

Is mold remediation covered by insurance?+

Often yes — especially when caused by a sudden event like a burst pipe. We help document everything for your claim.

How long does remediation take?+

Most residential jobs take 2–5 days, depending on the affected area. We'll give a clear timeline after inspection.

Do I need to leave my home?+

For small areas, no. For larger remediation jobs we use full containment to keep the rest of your home safe and livable.

Are your products safe for kids and pets?+

Yes. We use EPA-registered antimicrobials and follow strict ventilation protocols. Your space is safe to reoccupy after clearance testing.

What does a free inspection include?+

Visual assessment, moisture mapping, thermal imaging, and a written scope of work with transparent pricing.

What areas do you serve?+

Albany, Schenectady, Troy, Saratoga Springs, Clifton Park, Delmar, Latham, and the rest of the Capital Region.